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English
and non-native English speakers working in an international environment
are increasingly realising the need for a diversity of skills when
liaising with professionals from different cultures. The effectiveness
of people's performance in a new or different cultural environment
may be limited by a gap in their cultural competence. Adequate linguistic
skills are often not enough, as truly
effective communication requires a much greater cultural understanding.
Coaching
helps people on the move to bridge any cultural gaps they may have
and succeed in a new environment.
In
addition to coaching executives on their individual development
areas, we can target language and cultural communication skills very
effectively through tailor-made short training programmes or briefings.
An
assessment tool we use is the CCAI (Cross-cultural Adaptabilty)
Inventory as an instrument that helps individuals or groups
identify their current strengths and weaknesses within four critical
skill areas that are important for effective cross-cultural communication
and interaction. By integrating individual self-assessment, observer
feedback through a multi rater tool, skill building exercises and
action planning, we can help provide the foundation for immediate
action and ongoing development. This helps both individuals and
groups to go beyond awareness and develop the communication and
behavioural skills believed to be most critical to successful cross-cultural
interaction.
For
more information on individual coaching programmes, briefings, team
events & workshops, built on the CCAI,
please contact us
Additional
training programmes are also available via our sister company uwk
languages.
- Follow
this link to an article on "Culture Shock & The Chameleon Factor".
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